Terms of Service

1. Acceptance of Terms

By accessing this website, contacting S&A Freight Solutions LLC, engaging our dispatch services, or signing any service agreement with us — whether verbally, electronically, or in writing — you confirm that you have read, understood, and agree to be bound by these Terms of Service ("Terms") and our Privacy Policy, which is incorporated herein by reference.

If you do not agree to these Terms, you must not use our services or this website. Your continued use of our services following any update to these Terms constitutes your acceptance of the revised Terms.

2. Description of Services

S&A Freight Solutions LLC ("Company," "we," "us," or "our") is a professional truck dispatching company that provides freight coordination and dispatch support services to owner-operators, independent carriers, and fleet owners operating in the United States. Our services include, but are not limited to:

• Load sourcing and load board management on behalf of carriers
• Freight rate negotiation with brokers and shippers
• Broker relationship management and communication
• Rate confirmation review and paperwork coordination
• Check-call coordination and appointment scheduling
• Lane planning and route optimization recommendations
• Dedicated dispatcher support during agreed service hours

We act as a dispatch intermediary only. We are not a freight broker, motor carrier, or shipper. We do not take possession of, or assume liability for, any freight, cargo, or shipment. All operating authority, insurance, and compliance obligations remain solely with the carrier.

3. Eligibility

To use our services, you must:

• Be at least 18 years of age
• Be an authorized owner-operator, licensed motor carrier, or a legally registered business entity operating in the United States
• Hold all required operating authority, permits, and insurance coverage mandated by federal and state transportation regulations (including but not limited to FMCSA registration, MC number, and appropriate cargo/liability insurance)
• Have the legal authority to enter into binding agreements on behalf of yourself or your business

By engaging our services, you represent and warrant that you meet all eligibility requirements. We reserve the right to refuse or terminate service to any party that does not meet these requirements or that misrepresents their qualifications.

4. SMS and Text Messaging Terms

5. User Responsibilities and Acceptable Use

By engaging our services, you agree to:

• Provide accurate, current, and complete information about your operating authority, equipment, insurance, and availability
• Maintain valid FMCSA authority, DOT number, and all required insurance at all times during the service relationship
• Notify us promptly of any changes to your operating status, insurance, or contact information
• Communicate professionally and in good faith with our dispatch team, brokers, and shippers
• Honor load commitments accepted through our dispatch coordination
• Not engage in any fraudulent, deceptive, or illegal conduct in connection with loads sourced through our services
• Not use our services for any purpose that violates applicable federal, state, or local laws or regulations

We reserve the right to suspend or terminate services immediately, without prior notice, if we determine that you have violated any of these responsibilities or engaged in conduct harmful to our business relationships or reputation.

6. Fees and Payment Terms

S&A Freight Solutions LLC charges dispatch service fees as agreed upon during onboarding. Fee structures may include a percentage of gross load revenue, a flat weekly rate, or a per-load rate, depending on the service agreement established with each carrier.

• All fees and payment terms will be outlined in a separate service agreement or dispatch agreement signed prior to the commencement of services
• Fees are due and payable in accordance with the schedule established in your service agreement
• We reserve the right to suspend dispatch services for accounts with outstanding balances
• All fees are non-refundable once dispatch services have been rendered for a given period or load
• We reserve the right to update our fee structures with reasonable advance notice to active clients

7. Limitation of Liability

Our total cumulative liability to you for any claim arising out of or related to these Terms or our services shall not exceed the total fees paid by you to S&A Freight Solutions LLC in the thirty (30) days immediately preceding the event giving rise to the claim.

We are not responsible for the actions, omissions, or representations of brokers, shippers, or any third parties involved in any load transaction.

8. Disclaimer of Warranties

Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. S&A Freight Solutions LLC does not warrant that:

• Dispatch services will be uninterrupted, error-free, or available at all times
• Any specific load volume, revenue level, or rate outcome will be achieved
• Brokers or shippers introduced through our services will perform as expected
• Information provided by third-party load boards or brokers will be accurate or complete

No oral or written communication from our team constitutes a warranty beyond what is expressly stated in a signed service agreement.

9. Indemnification

You agree to indemnify, defend, and hold harmless S&A Freight Solutions LLC, its owners, employees, agents, and representatives from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of our dispatch services
• Your operation of any commercial motor vehicle
• Your violation of these Terms or any applicable law or regulation
• Any misrepresentation of your operating authority, insurance, or qualifications
• Any claim by a third party (including brokers, shippers, or cargo claimants) arising from your conduct

10. Governing Law

These Terms and any dispute arising out of or related to them or our services shall be governed by and construed in accordance with the laws of the State of Montana, without regard to its conflict of law provisions. You consent to the exclusive jurisdiction of the state and federal courts located in Flathead County, Montana for the resolution of any disputes.

11. Dispute Resolution

Before initiating any formal legal proceeding, both parties agree to make a good-faith effort to resolve any dispute informally. Either party may initiate this process by sending written notice to the other describing the nature of the dispute and the resolution sought.

If a dispute cannot be resolved informally within thirty (30) days of written notice, either party may pursue available legal remedies under the governing law stated above. Nothing in this section prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction where necessary to prevent irreparable harm.

12. Changes to These Terms

We reserve the right to update or modify these Terms at any time. When we do, we will revise the "Last updated" date at the top of this page. Material changes will be communicated to active clients where reasonably practicable. Your continued use of our services following any update constitutes acceptance of the revised Terms. We encourage you to review this page periodically to stay informed.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions of these Terms will continue in full force and effect.

14. Contact Information